A number of years ago, I asked my husband, a finance guy, to review the company’s budget for the coming year. He looked at our projected top line revenue (which was projected to be a significant increase over the prior year) and asked, “Where’s the additional revenue coming from?” My response was that I took... View Article
Key Performance Indicators (KPIs) are the metrics that provide visibility on progress toward your business’s goals. Getting the right KPIs in place can help accelerate growth by shifting focus toward what’s truly important — enabling you to make informed and impactful decisions. But how does a business decide what the right metrics to measure are?... View Article
A lot of emphasis is placed on the need for metrics in business – “What gets measured, gets done” or “What gets measured, gets managed.” When management starts tracking a behavior, the staff starts paying attention to it. That’s good, right? That’s the point! When the metrics aren’t clear or aren’t aligned with your business’... View Article